Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. Start a free Windows Update support incident request: [link] For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. (Since you’ve only quoted yourself and you didn’t state it in your first post, we don’t know.) Is the machine now fully patched at Windows Update?

Did Vista SP1 come preinstalled on the machine or did you install SP1 manually (i.e., not via Windows Update)? If the former, SP1 no-charge support is not available to you. However, no-charge support for security updates would be available to you (though they might “bounce” you back to the computer manufacturer)

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. There is a very good chance are that you are seeing the affects of a hijackware infection. 1

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. Running Zone Alarm or another third-party firewall?

Nouvelles Téléchargez   Windows Server 2008 R2 http://www.microsoft.com/windowsserver2008/en/us/R2-Beta.aspx Téléchargez   Windows 7 Beta http://www.microsoft.com/windows/windows-7/beta-download.aspx Téléchargez   Microsoft Hyper-V Server 2008 R2 Beta http://www.microsoft.com/downloads/details.aspx?FamilyID=e464e255-cdd5-44b2-84e6-3233eae3f356&displaylang=en Blog Fix it for me Automatisez les étapes des articles KB Microsoft et des solutions Windows Error Reporting de manière à cliquer sur un bouton et résoudre le problème. http://blogs.technet.com/fixit4me/ Blog de l’équipe   Windows Virtualization http://blogs.technet.com/virtualization Le monde simplifié est un Monde Virtuel http://blogs.technet.com/virtualworld Demandez l’équipe Directory Services http://blogs.technet.com/askds Demandez l’équipe Performance http://blogs.technet.com/askperf Equipe Réseau d’Entreprise Microsoft http://blogs.technet.com/networking Demandez l’équipe Core http://blogs.technet.com/askcore Débogage et Résolution Microsoft Windows Avancés http://blogs.msdn.com/ntdebugging Blog de l’équipe Terminal Services http://blogs.msdn.com/ts Le Blog Hot http://blogs.technet.com/hot   Documents Windows Server Documents pour la version bêta de Windows Server 2008 R2 http://www.microsoft.com/downloads/details.aspx?FamilyID=85d6c1cc-14db-4867-a740-391c62c01c1c&DisplayLang=en Guide d’administration Active Directory Domain Services Fournit les informations d’administration pour AD DS dans Windows Server 2008 http://www.microsoft.com/downloads/details.aspx?FamilyID=291bddb7-edc6-4e6d-9852-a9a14991d67c&DisplayLang=en Améliorations Réseau Windows 7 et Windows Server 2008 R2 pour les Entreprises Décrit les améliorations réseau disponibles dans Windows 7 et Windows Server 2008 R2 ainsi que leurs bénéfices pour les réseaux d’entreprise. http://www.microsoft.com/downloads/details.aspx?FamilyID=38fd1d96-3c6e-43ca-b083-3334ddd1ef86&DisplayLang=en Aperçu des Améliorations Réseau Windows 7 et Windows Server 2008 R2 Liste brièvement les améliorations réseau disponibles dans Windows 7 et Windows Server 2008 R2 ainsi que leurs bénéfices.

Are you currently running Vista or Vista SP1 (or Vista SP2 Beta1)?

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. How does your question pertain to Windows Update? 10-point Bonus: What Windows Live application are you trying to install or upgrade?

Please state your IE version and full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. Is Automatic Updates enabled and is the machine fully patched?

Please state your IE version and full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup. Is Automatic Updates enabled and is the machine fully patched?

This is an EN-US version of Windows and all the programs I have on this laptop.

If Last Known Good doesn’t work either, you’re definitely looking at a Repair (AKA in-place upgrade). NB: It is not a good idea to install Vista SP1 manually unless and until it’s offered by Windows Update. Good luck.