The xTalk should be checking the drive, so I’d venture a guess that it’s something else.
I know I have been given the runaround in the past when calling support, change this, change that, etc. Most of the time I can’t shut down the server to change the slot the SCSI card is in until out of normal hours, and support isn’t available then so it means a multi-day diagnosis.
And who has spare SCSI cables and terminators on hand?
Has the error occurred again after running xTalk?
I would do these, one at a time, testing to see if the problem has gone away after each step. Change the slot that the SCSI card is in; change the SCSI ID of the tape drive; try a different SCSI cable; try a different SCSI terminator.
Have you updated the firmware on the drive, that’s another possibility? Probably do that first. Also check for updates/patches to Backup Exec.
Silly question, has this drive ever worked? Consistently? What changed? Limey — Backup — Reply

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DLT-V4 Error

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