Windows/Microsoft Updates is most likely the guilty culprit. Your best bet is to never run any updates pertaining to Printer Drivers on a Print Server (or even on a workstation) … these are usually found under “Hardware, Optional.”
We’ve run into this problem so many times and it is always the same … someone installed a printer driver update via Windows/Microsoft Update on the Print Server or an individual workstation.
Be sure to install the latest print drivers from the manufacturer’s site and not Microsoft.
Please let me know if this solves your problem or you need additional help! David Scammell — Questions and Answers — Reply

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