TOP ISSUES NEW KB ARTICLES NEW DOWNLOADS Windows 7 ***************************************************** Issue: ========= Receive the error message “A fatal error occurred while trying to sysprep the machine” when sysprep Windows 7 RC Cause: ========== Conflict with the process wmpnetwk.exe Resolution: ========== Disable the process wmpnetwk.exe Issue: ========= The Arrow button is missing in the Windows Explorer Bread Crumb address. Cause: ========== Incompatible Sound card driver. Resolution: ========== Roll back to its original version IE ***************************************************** Issue: ========= Install IE7 over Windows Update/WSUS.