It *WOULD* solve the problem but the hotfix applies to business and ultimate versions only. MS’ solution is to upgrade to business or ultimate and then apply the hotfix.

Here is the hotfix from Microsoft… [link] It’s a known issue with windows installer 4.5 and vista, according to the microsoft tech I spoke with today

Hello Jimmie, As stated in the top of the article it applies to both OS versions. So if you have exact the same symptoms as described order the hotfix and install it.

When I try to delete a folder in the my music folder of my documents, I get the error: “The action can’t be completed because the folder is open in another program. Close the folder & try again.” I have tried deleting the folder in safe mode. I have installed the hotfix from KB 949857

I’m using Windows XP Home (SP2)… Windows Update installed Hotfix KB954550-v5 and suggested my computer reboot. After rebooting and checking C:/ drive the hotfix’s temporary directory c:/1ec5d64c33d393f6cb3c0897155 f77 containing all of the hotfix’s files were still there

Hi again, Good news!! I have a hotfix from MS for testing that fixes the issue. I had one document where I could reproduce the problem, and with the hotfix installed it prints just fine. Without the hotfix, the spooler crashes, even with the latest HP UPD 5.0 driver.

Hi, Looks like the log you provided is not for KB960089, but is for sql server 2005 RTM. Could you provide the following file? What’s more, you said you manual install the hotfix.